Key definitions
To make this policy easier to read, we define key terms used throughout. These definitions explain the categories of data, the roles of the parties involved, and the digital tools we use. If a term is not listed here, its ordinary meaning applies.
- Personal data means any information relating to an identified or identifiable natural person. For our services this may include name, contact details, professional title, company name, billing information, networking preferences, and records of communications and event participation.
- Processing means any operation performed on personal data, whether automated or manual, such as collection, storage, retrieval, use, disclosure, correction, deletion and analysis carried out to provide and improve our services.
- User refers to any individual who visits vidirectv.info, registers for training or events, subscribes to communications, or otherwise interacts with our services. Many of our offerings are aimed at directors, business owners and senior executives.
- Service means the economic and leadership training, coaching sessions, event registrations, newsletters, and related online and offline services offered by vidirectv at vidirectv.info.
- Cookies are small data files placed on your device when you visit a website, used to remember preferences, support analytics and tailor content. We use cookies to improve site performance and to provide a better user experience.
What data we collect
We collect only the categories of personal data needed to operate our services, communicate with participants and improve our programs. Data is collected directly from you, automatically through your interactions with our site, and in some cases from trusted third parties.
Data you provide directly
When you sign up for an event, contact us, subscribe or purchase a service, we ask for information necessary to process your request and deliver the experience you expect.
- Contact details: full name, email address, phone number and postal address used for communication and billing.
- Professional information: job title, company name, industry sector and company size to tailor course materials and networking.
- Registration and payment details: invoice data, billing address and transaction records required to manage bookings and receipts.
- Communications: messages you send to our team, survey responses and feedback used to improve services and follow up on requests.
- Preferences and profile information: communication preferences, topics of interest and event attendance history to personalize offers.
- Optional content: documents or materials you share with us as part of a coaching or training engagement.
Data collected automatically
When you visit vidirectv.info, we and our service providers automatically collect technical and usage information to operate the site, detect issues and measure engagement.
- Device and browser information such as device type, operating system, browser version and screen resolution.
- Log and usage data including IP address, pages viewed, time spent on pages, navigation paths and referral source.
- Analytics data from third-party providers to understand site performance and user behavior.
- Cookie identifiers and similar tracking technologies used to remember preferences and support advertising and analytics.
- Error and diagnostic data to help identify and resolve technical problems.
- Geolocation at a coarse level derived from IP address to provide localized content and event recommendations.
Data from third parties
In limited cases we receive information about you from trusted partners to complete a service or validate billing. We only accept data that is necessary and processed under appropriate agreements.
- Payment processors: transaction confirmations and billing status needed to complete purchases.
- Professional platforms: public profile information shared to help verify professional background for executive programs.
- Event partners and venues that provide attendee lists or confirmations for joint events and logistics.
How we use your data
We use personal data to deliver services, manage administrative tasks, communicate about events and offers, and improve our programs and digital experience. Processing is limited to what is necessary for each purpose.
- To register and manage participation in trainings, workshops and coaching sessions and to provide confirmations and materials.
- To process payments, issue invoices and maintain business records required by Thai law.
- To communicate program updates, relevant offers and operational notices based on your communication preferences.
- To personalize content and recommend events or resources aligned with your professional interests.
- To analyze site usage and performance so we can refine course formats and user experience.
- To ensure security, detect fraud and prevent abuse of our platforms.
- To comply with legal obligations, respond to lawful requests and enforce our terms and policies.
- To maintain records for business continuity, dispute resolution and legitimate corporate administration.
Legal bases for processing
Where applicable we rely on lawful bases required by data protection frameworks: performance of a contract, legitimate interests, consent, and legal obligations. We apply the least intrusive basis appropriate to each processing activity.
- Performance of a contract: processing necessary to provide services you requested, such as event enrollment and delivery.
- Legitimate interests: processing for improving services, security, fraud prevention and communication about similar products and events where such interests are not overridden by your rights.
- Consent: where we ask for consent (for example, certain marketing communications or specific tracking) you may withdraw consent at any time.
- Legal compliance: processing required to comply with accounting, tax or other legal obligations in Thailand.
Rights under applicable data protection laws
Individuals may have certain rights regarding their personal data. We provide mechanisms to exercise available rights and aim to respond in a timely manner consistent with legal requirements.
- Right of access: you may request confirmation of whether we process your data and obtain a copy of personal data we hold about you.
- Right to rectification: you may request correction of inaccurate or incomplete personal data.
- Right to erasure: in certain circumstances you can request deletion of data that is no longer necessary or where processing lacks a lawful basis.
- Right to restriction: you can request restriction of processing while accuracy is verified or a dispute is resolved.
- Right to data portability: where relevant and technically feasible, you may request a copy of your data in a structured, machine-readable format.
- Right to object: you can object to processing based on legitimate interests or direct marketing; we will stop processing for these purposes unless we have compelling legitimate grounds.
Cookies and similar technologies
We use cookies and similar technologies to remember preferences, measure performance and deliver content relevant to your interests. You can manage cookie settings at any time and choose which categories you accept.
We use several cookie types including strictly necessary cookies for website function, performance and analytics cookies to measure site usage, and functional cookies to remember preferences.
Categories include: necessary (site operation), analytics (usage measurement), performance (load optimization), personalization (content tailoring), and advertising (delivering relevant ads where applicable).
You can manage cookies via your browser settings or through the cookie banner on our site. Disabling certain cookies may limit functionality. For detailed instructions, consult your browser documentation or the cookie banner controls on vidirectv.info.
Full cookie policy
Who we share data with
We share personal data only with trusted partners when necessary to deliver services, complete transactions, or meet legal obligations. Shared data is limited to what is required for the partner to perform their role.
- Service providers who process payments, host our website, manage email delivery and support event registration.
- Event venues and partners for logistic coordination and attendee management for in-person programs.
- Professional advisors and auditors when required to fulfill legal or regulatory requirements.
- Third-party analytics providers that help us understand website performance and user engagement.
- Authorities or legal recipients where disclosure is required by law or to protect legal interests.
- In the event of a corporate transaction (sale, merger, reorganization) data may be transferred to the acquiring entity under confidentiality and data protection commitments.
International data transfers
vidirectv operates from Thailand and may transfer data to service providers or partners located in other countries. Where transfers occur, we ensure adequate protections are in place such as contractual safeguards and, where relevant, recognized transfer mechanisms.
Transfers are protected by appropriate safeguards including data processing agreements, confidentiality obligations and security measures consistent with applicable law. You can request details of safeguards for specific transfers by contacting us.
Data retention
We retain personal data only as long as necessary to fulfill the purposes set out in this policy, to comply with legal obligations, and to resolve disputes. Retention periods vary by data category and purpose.
Account and profile information is retained while your account is active and for a reasonable period afterward to support records, re-enrollments and compliance needs.
Communications and correspondence are retained to resolve inquiries, maintain service history and protect legal interests for a period aligned with business and regulatory requirements.
Technical logs and analytics data are retained for a limited period for security, troubleshooting and performance analysis, after which they are aggregated or deleted.
When data is no longer needed we delete, irreversibly anonymize, or otherwise de-identify it in accordance with our data retention procedures.
Security of your data
We apply administrative, technical and physical measures to protect personal data against unauthorized access, disclosure, alteration and destruction. Security controls are reviewed regularly and adjusted as technologies and risks evolve.
- Access controls and role-based permissions to limit who can view or process personal data.
- Encryption of sensitive data in transit and at rest where appropriate and feasible.
- Regular monitoring, vulnerability assessments and secure development practices to reduce risk.
Your privacy rights
You have choices about how we use your personal information. Depending on local law, you may exercise rights such as access, correction, deletion, restriction, portability and objection. We provide simple ways to manage preferences and make requests.
- Access personal data we hold about you and request a copy.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of personal data where it is no longer necessary or lawful to keep it.
- Request restriction of processing while a dispute or verification is underway.
- Receive personal data in a portable, structured and machine-readable format where applicable.
- Object to processing based on legitimate interests and opt out of direct marketing communications.
- Withdraw consent to processing where processing is based on consent; withdrawal will not affect processing performed prior to withdrawal.
- Lodge a complaint with an appropriate supervisory authority if you believe your rights are not being respected.
How to make a rights request
To exercise your rights, contact our privacy team at [email protected] specifying the request and providing proof of identity where required. We will verify your identity and respond as promptly as possible using reasonable means to confirm details and fulfill the request.
[email protected]
We aim to respond to verifiable requests within a reasonable timeframe and in accordance with applicable law. Complex requests or those requiring coordination with third parties may require additional time; we will keep you informed.
Marketing communications
We may send newsletters, program announcements and event invitations that are relevant to directors and senior business leaders. You control which communications you receive and can update your preferences at any time.
To stop receiving marketing communications, use the unsubscribe link in any email or contact [email protected]. Even after unsubscribing we may send you transactional messages related to purchases, registrations or account administration.
Children's privacy
Our services are intended for professionals and business customers. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data of a minor without appropriate consent, we will take steps to delete it promptly.
Links to third-party sites
Our site may include links to third-party websites or services. This policy does not apply to those sites. We encourage you to review the privacy notices of any site you visit through links from vidirectv.info.
Changes to this policy
We may update this privacy policy to reflect changes in our services or legal obligations. When material changes occur, vidirectv will notify users by posting a revised version on the site and, where appropriate, by email. Continued use of our services after the effective date constitutes acceptance of the revised policy. You can always contact us to request clarification on any update.